Effective Date: March 2025

30-Day Love It or Your Money Back Guarantee

We’re confident you’ll love our products — but if you don’t, we’ve got you covered. Try it out for 30 days, and if you’re not completely satisfied, we’ll give you your money back. No hassle. No fine print.

Here’s How It Works:

1. Try It, Risk-Free
   Use the product as intended. We believe in its quality and effectiveness, and we want you to experience it firsthand.

2. Still Not Satisfied?
   No problem. If you're not happy within 30 days of receiving your order, you can return the product for a full refund — no hard feelings.

3. Return Requirements

   • You must return the product (even if it’s been used) to be eligible for a refund.

   • Return shipping costs are the responsibility of the customer.

   • Original packaging is appreciated but not required.

4. Start a Return

   • Email us at info@drybabyco.com with your order number and request.

   • We’ll send you the return address and instructions.

   • Once we receive the return, we’ll process your refund within 5–10 business days.

Exchanges

At Dry Baby Co, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer exchanges under the following conditions:

Eligibility for Exchanges

• You may request an exchange within 30 days of receiving your order.
• To be eligible for an exchange, the item(s) must be unused, in the same condition as when you received them, and in their original packaging.
  

3. How to Request an Exchange

To initiate an exchange, please follow these steps:

a. Log in to your Dry Baby Co account.
b. Go to your order history and select the order containing the item(s) you wish to return or exchange.
c. Follow the provided instructions to request a return or exchange.
d. Once your request is approved, you will receive further instructions on how to return the item(s).

Return Shipping

• Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.
• We recommend using a trackable shipping method to ensure the safe return of your item(s).
• If a return is approved, we will provide you with a return shipping address.

Refunds

• Refunds will be issued in the original form of payment used for the purchase.
• Once we receive and inspect the returned item(s), we will process your refund within 3-5 business days.
• Shipping charges (if applicable) are non-refundable, except in cases where the return is due to a mistake on our part or a defective item.

Exchanges

• If you are requesting an exchange, we will ship the replacement item(s) to you after receiving and inspecting the returned item(s).
• If the requested exchange item is not available, we will issue a refund for the original purchase price.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team at info@drybabyco.com within 14 days of receiving your order. We will work to resolve the issue promptly by offering a replacement or a refund.

Changes to this Return Policy

Dry Baby Co reserves the right to make changes to this return policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.

By placing an order with Dry Baby Co, you agree to the terms and conditions outlined in this return policy.